RT is an industrial-grade ticketing system written in Perl Maintained by:matthew@FreeBSD.org Port Added: 07 Oct 2011 12:14:21 License: not specified in port
RT is an industrial-grade ticketing system. It lets a group of people
intelligently and efficiently manage requests submitted by a community
of users. RT is used by systems administrators, customer support
staffs, NOCs, developers and even marketing departments at over a
thousand sites around the world.
RT3 significantly revamped the RT codebase, featuring standard-compliant
Web UI, approval-based workflow system, REST-powered RPC mail gateway,
recursive group membership with delegates, autoconf, custom field support,
I18N and L10N framework, web-editable scrips, better documentation and
regression test suite, and more.
WWW: http://www.bestpractical.com/rt/
To install the port:cd /usr/ports/www/rt40/ && make install clean To add the package:pkg_add -r rt40
Configuration Options
===> The following configuration options are available for rt-4.0.6:
AP_MODPERL=on (default) "Deploy with apache and mod_perl"
AP_MODFASTCGI=off (default) "Deploy with apache and mod_fastcgi"
LIGHTTPD=off (default) "Deploy with lighttpd and mod_fastcgi"
SPAWN_FCGI=off (default) "Deploy with spawn_fcgi"
MYSQL=on (default) "Enable MySQL backend"
POSTGRESQL=off (default) "Enable PosgreSQL backend"
ORACLE=off (default) "Enable Oracle backend"
SQLITE=off (default) "Enable SQLite backend (dev only)"
SSL_MAILGATE=off (default) "Enable HTTPS support for rt-mailgate"
DEV=off (default) "Configure for Developers"
GPG=on (default) "Enable GnuPG support"
GRAPHVIZ=off (default) "Enable GraphViz charts"
GD=on (default) "Enable GD Graphs and Charts"
===> Use 'make config' to modify these settings
Reason:
www/rt2 www/rt3 www/rt32 www/rt34 are now deprecated and will expire
2009-02-01. All ports now depend on www/rt38 If you can not update
to www/rt38, www/rt36 is still around.
Number of commits found: 11
Commit History - (may be incomplete: see CVSWeb link above for full details)
-- Always use += for modifying CONFIGURE_ARGS (1)
-- The ${LOCALBASE}/rt40/share/plugins directory is shared with
various RT plugin ports so don't try and delete it
unconditionally.
Submitted by: Ryan Langseth (1)
Approved by: shaun (mentor)
Feature safe: yes
- new OPTION: SSL_MAILGATE -- enable HTTPS support in rt-mailgate (off by
default)
- remove some pointless quote marks from Makefile
- various pkg-plist fixes in addition to those due to the update -- create some
empty directories so that pkg installs match port installs; as these are for the
use of RT addons, don't remove them unconditionally either.
- fix comments referring to apache13, now it has gone
- remove CONFLICTS with rt-3.6* (not in the tree anumore)
PR: 164738
Submitted by: Matthew Seaman <m.seaman at infracaninophile dot co.uk>
(maintainer)
- Bugfix upgrade to version 4.0.4
- Announce Message:
"RT 4.0.3 contained a serious bug wherein upgrades from any version of
RT 3 to RT 4.0.3 broke template interpolation; please do not use it. If
you had previously upgraded from RT 3 to RT 4.0.0, 4.0.1, or 4.0.2,
before upgrading to RT 4.0.3, you are not affected by this bug.
If you are currently running RT 4.0.3 and are affected by this issue,
upgrading to RT 4.0.4 will resolve it."
Note for users: if you have already successfully installed or upgraded
to rt-4.0.3 then there is no pressing need to upgrade to rt-4.0.4 --
there are no changes to the RT code itself. This upgrade only
provides fixes for people that have upgraded from RT-3.x and are
experiencing problems..
PR: ports/162469
Submitted by: maintainer (Matthew Seaman)
Feature safe: yes
Routine bugfix upgrade to version 4.0.3
ChangeLog:
This release contains a number of bugfixes and small improvements since
the 4.0.2 release; a few of the more notable ones include:
* Due to a change in RT 3.8.9, which also affected RT 4.0.0 and higher,
TransactionBatch scrips were run twice; this has now been fixed.
* A new toggle has been added to expand all quote folding in a ticket's
transaction history.
* New "On Forward", "On Forward Transaction" and "On Forward Ticket"
conditions have been added.
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